Questions about an eBay order

For an existing purchase, send your message through the relevant eBay order. That keeps your item, transaction and correspondence together. If you are asking about a listed item, use the contact option in that listing and identify the specific detail you want to clarify.

Please do not include payment-card details, passwords or sensitive personal documents in a message. We do not accept payments through this website.

Thinking about selling a collection?

Use Sell Your Collection for collection review. That form asks for the category, approximate size, location, description and optional photographs, so the information needed for an initial review stays together.

You do not need a complete appraisal to begin. Describe what you know and identify what you are unsure about. A submission does not guarantee an offer, purchase or response within a particular time.

GET IN TOUCH

How can we help?

For an existing eBay order, please message us through your order on eBay.

Please do not ship items unless arrangements have been agreed.

Continue exploring